CIS Security Lebanon

At CIS Security, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, request our services, or communicate with us.

By using our website [www.cissecurity.net] or our services, you agree to the terms outlined below.


Who We Are

CIS Security is a licensed and certified private security firm operating across Lebanon. With over 35 years of service, we specialize in security guarding, executive protection, surveillance systems, cybersecurity, and emergency response.


What Information We Collect

We may collect the following types of personal information when you interact with us online, over the phone, or in person:

  • Full name
  • Phone number
  • Email address
  • Company name
  • Job title or role
  • Service preferences or project details
  • Location or address (when requesting services)
  • Technical data (e.g., IP address, browser type, time zone)

We may also collect data through:

  • Website forms (e.g., Contact Us, Request a Security Offer)
  • Email or WhatsApp communications
  • Job application submissions
  • Client intake and onboarding processes

How We Use Your Information

We use the information you provide for the following purposes:

  • To respond to your inquiries or service requests
  • To prepare customized security proposals or quotes
  • To manage our relationship with clients and partners
  • To recruit and process employment applications
  • To send updates, alerts, or marketing (if opted-in)
  • To improve our website, services, and client experience
  • To comply with legal obligations or protect our legal rights

Information Sharing and Disclosure

CIS Security does not sell, rent, or trade your personal information to third parties.

We may share your information only with:

  • Internal departments or service teams at CIS Security
  • Authorized vendors or contractors bound by confidentiality agreements (e.g., IT support, payroll, insurance)
  • Legal authorities, only when required by law or in response to valid legal requests

All third-party partners are carefully vetted and comply with data protection practices.


Data Security

We implement strict physical, digital, and administrative safeguards to protect your data, including:

  • Secure servers and encrypted email communications
  • Access control policies and staff confidentiality agreements
  • Limited access to data on a need-to-know basis
  • Regular internal audits and vulnerability assessments

Despite our efforts, no data transmission is 100% secure. We urge clients to exercise caution when sharing sensitive information online.


Cookies and Website Tracking

Privacy Policy – Our website may use cookies or similar technologies to improve user experience, analyze traffic, and measure site performance.

Cookies may collect:

  • Site navigation behavior
  • IP address and device type
  • Pages viewed and time spent
  • Referral sources (Google, social media, etc.)

You can disable cookies in your browser settings at any time. However, some site features may not function properly without them.


Your Rights and Choices

You have the right to:

  • Request access to your personal information
  • Correct or update your data
  • Request deletion of your information (where applicable)
  • Withdraw consent to marketing emails or communications
  • Lodge a complaint with a local data protection authority

To exercise any of these rights, contact us at info@cissecurity.net.


Children’s Privacy

Privacy Policy – CIS Security’s website and services are intended for adults and professionals. We do not knowingly collect personal data from children under 16. If you believe a child has submitted personal data to us, please contact us immediately.


Data Retention

Privacy Policy – We retain your personal information for as long as necessary to:

  • Fulfill the purpose it was collected for
  • Satisfy legal, accounting, or reporting obligations
  • Support ongoing client relationships or pending requests

If you are no longer a client, we may securely delete or anonymize your data in accordance with our retention policies.


Changes to This Policy

Privacy Policy – CIS Security may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage users to check this page periodically.


Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

CIS Security Lebanon
📧 Email: info@cissecurity.net
📞 Phone: +961-3-539900
🌐 Website: www.cissecurity.net

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